Stop first if
- A steam boiler is running and the gauge glass looks emptyKeep clear. Shut it off only if it can be done without risk. Call a licensed boiler technician now.
- You smell gasLeave the building now. From outside, call emergency services or the gas utility.
- Steam is blowing from a vent or pipeStay clear because it scalds. Call a qualified heating technician.
01
Ask on the call
6Homeowner? These are the questions a good technician will ask you. Having the answers ready makes the first visit count.
- Is it one radiator or several?
- Is the vent silent, hissing all cycle, or hissing then closing?
- Is the radiator valve fully open or partly closed?
- Is it a one-pipe or two-pipe system?
- Is the noise in the radiator or in the riser?
- Can you see water in the boiler gauge glass?
02
Bring
6- Level
- Surface thermometer
- Shims
- Gloves
- Hand tools for vents
- Flashlight
03
Check on site
6- Listen to the vent through a full cycle.
- Check the radiator with a level. Its low end belongs at the supply valve.
- On one-pipe systems, valves stay fully open or fully closed, never throttled.
- Note the gauge glass level without touching boiler controls.
- Note any riser noise and where water may pool.
- Vents, stems and shimming wait until the system is off and cool.
04
Keep on the record
5- Vent behavior notes
- Level result
- Valve position
- Gauge glass photo
- List of affected rooms
General guidance for a qualified person, not a finding about any home. The person on site decides.