Step by step
7Check for danger first
If a foundation wall is bowing or water reaches electrical equipment, keep people clear. Call emergency services or an engineer.
Write down · DecisionList cold and non-cold causes
Keep freeze causes next to lookalikes like settling fill, expansive clay, a plumbing leak, or pipe condensation.
Write down · NoteFind exposed pipes
Note lines in exterior walls or above ceiling insulation, and cold air leaks at the pipe. A qualified person opens finishes.
Write down · NoteLook for wet insulation
A leak in a cold wall can soak insulation that dries slowly. Note it and check for growth.
Write down · PhotoAsk for the cold-weather records
For concrete or earthwork, ask for temperature and protection records. A contractor's memory is not a record.
Write down · NoteRecord weather and location
Record outdoor temperature, recent weather, and where the damage sits. A damage pattern alone proves nothing.
Write down · ReadingHold the remedy
Do not sell digging, insulation, or heat trace until the likely cause is known. Each remedy addresses only one cause.
Write down · Decision
A finished run leaves weather notes, located damage, the cause list with what each check showed, and the next decision.
General guidance for a qualified person, not a finding about any home. The person on site decides.