Stop first if
- Effluent is on the surface.Keep people, pets and vehicles away. Treat it as sewage. Cut water use. Call the installer or health department.
- Someone proposes digging, a yard drain or a chemical field treatment.Hold off. Have a designer review it and locate utilities first.
- A pit or trench wall starts giving way, or a person is in it.Get people away from the edge. Call emergency services. Do not go in after anyone.
01
Ask on the call
6Homeowner? These are the questions a good technician will ask you. Having the answers ready makes the first visit count.
- Is the wet area over, beside or below the field?
- How old is the system, and when did this start?
- Does it smell like sewage, and is it worse after rain?
- How many people live there, and has water use changed?
- Was anything new connected, like an RV dump, grinder or softener?
- Do you have the permit or as-built drawing?
02
Bring
5- Measuring stick for observation ports
- Gloves and eye protection
- Field marking flags
- Water meter log sheet
- Phone for photos
03
Check on site
6- Gather design flow, occupancy, actual use, pumping history and every connected source.
- Read every observation port with depth and date, then repeat over several days.
- Walk the field and mound for compaction, paving, structures and vehicle tracks.
- From the surface, check screen condition and tank layer clearances.
- Compare findings with the permit's system type, separation and soil notes.
- Send repair or replacement decisions to a designer and the health department.
04
Keep on the record
4- Dated port readings and days to recede
- Map of wet areas against the as-built
- Metered water use against design flow
- Photos of the wet area
General guidance for a qualified person, not a finding about any home. The person on site decides.