Stop first if
- Water seeps downhill of the field after storms, or surfaces near it.Keep people away and treat it as sewage. Call the installer or health department.
- Someone proposes a yard drain, French drain or regrading near the field.Hold off. Have a designer review it and locate utilities first.
- Anyone is about to enter a tank or basin.Stop. Nobody goes in. Call emergency services if someone is inside or down.
01
Ask on the call
5Homeowner? These are the questions a good technician will ask you. Having the answers ready makes the first visit count.
- Does the trouble follow rain by hours, by days or by season?
- Where do downspouts and catch basins send their water?
- Did your water use change in the same period?
- Is there a pump counter or run-time meter on the panel?
- Is there a drain near the field, and does it flow in winter?
02
Bring
5- Measuring stick for observation ports
- Water meter log sheet
- Gloves and eye protection
- Mirror and strong flashlight
- Phone for photos
03
Check on site
5- Learn dosing mode, port locations and any drain from the design record.
- Log counters and run time beside water meter readings through dry and wet periods.
- Read ports before, during and after storms and count the days to recede.
- Walk the site in wet weather for downspouts, basins and swales.
- At the wettest time, look from the surface for water entering joints and riser seams.
04
Keep on the record
4- Pump counts beside water meter and rain dates
- Dated port readings
- Photos of downspouts and drain outlets
- Photos of any joint seepage
General guidance for a qualified person, not a finding about any home. The person on site decides.