Stop first if
- There is ice, a wet surface, frost, high wind or lightning.Stay off the roof. Log the conditions and that nobody went up.
- The roof is slate or tile.Do not walk it. Use binoculars and the attic first.
- The roof has just been treated for streaks.Keep off it. A treated roof is slippery.
01
Ask on the call
5Homeowner? These are the questions a good technician will ask you. Having the answers ready makes the first visit count.
- What are you seeing, and where on the roof?
- How old is the roof?
- Is it on shaded slopes or all over?
- If the roof is new, when was it installed?
- Has anyone pressure washed or treated it?
02
Bring
5- Binoculars
- Flashlight
- Roof plan sketch sheet
- Phone for photos
- Extension ladder and fall protection
03
Check on site
6- Start from the ground. Note granules in gutters, curling, cracking, moss, slot tops and shaded areas.
- Note if wear is isolated or widespread. That frames repair against replacement.
- Note dark streaks that spread in a pattern. They usually point toward algae.
- On a new roof, look for scuffing along traffic paths, storage stains, first-season residue and lot color bands.
- Note where blisters sit. Blisters at cemented spots point toward workmanship, and field blisters go to the maker.
- Note buckles that follow boards or the panel grid, and waves from wet felt.
04
Keep on the record
4- Ground photos of each slope
- Map of isolated or widespread wear
- Install date and lot information if known
- Past cleaning or treatment
General guidance for a qualified person, not a finding about any home. The person on site decides.