Stop first if
- The deck deflects underfoot, or framing moves or cracks.Get off, keep people out and call an engineer.
- Rafters bow or walls look pushed out.Keep people out and call an engineer.
- Hot attic plywood may be treated, in an attached 1980s building.Keep crews off that deck and send it to an engineer.
- There is ice, a wet surface, frost, high wind or lightning.Stay off the roof. Log the conditions and that nobody went up.
01
Ask on the call
5Homeowner? These are the questions a good technician will ask you. Having the answers ready makes the first visit count.
- Where does it feel soft or sag?
- Did it change recently, or after a storm or heavy snow?
- Has there been a leak there before?
- Did a roofer find this during a tear-off?
- Is the building a house or an attached unit?
02
Bring
6- Flashlight
- Awl or probe
- Moisture meter
- Binoculars
- Roof plan sketch sheet
- Phone for photos
03
Check on site
6- Sight the ridge from the ground first.
- In the attic, on framing only, probe and sound the deck. Plot damage on a roof plan.
- Read the pattern. Damage at penetrations points toward flashing, eave edges toward ice, widespread areas toward condensation.
- Note damage at panel edges, which points toward wetting during construction.
- Separate sag between rafters from swayback, bowed rafters or pushed-out walls. The second group goes to an engineer.
- Stains over sound wood do not justify selling a new deck. Fix the cause before replacing.
04
Keep on the record
4- Roof plan with damage plotted
- Photos from the ground and attic
- Moisture readings at damaged areas
- Probe results by location
General guidance for a qualified person, not a finding about any home. The person on site decides.