Stop first if
- A pond deepens mid-bay, or the deck deflects.Keep people off and call an engineer.
- There is ice, a wet surface, frost, high wind or lightning.Stay off the roof. Log the conditions and that nobody went up.
- Anyone proposes open flame on a single-ply membrane.Stop the work and check the maker's repair rules.
01
Ask on the call
6Homeowner? These are the questions a good technician will ask you. Having the answers ready makes the first visit count.
- Where does water sit, and how long after rain?
- What is the roof made of, if you know?
- Where does the water drain: roof drains, scuppers or gutters?
- What equipment is on the roof, and who services it?
- Has it been patched or coated before, and with what?
- Is it still under a maker's warranty?
02
Bring
6- Awl or probe
- Tape measure
- Roof plan sketch sheet
- Flashlight
- Phone for photos
- Fall protection
03
Check on site
6- Inspect about 48 hours after rain. Map ponds against drains, bays between supports and equipment.
- Check strainers, then run a hose flow test at each drain.
- Note spongy blisters and the weather at install.
- Once cool, probe seams, T-joints, cut edges and bridged flashing.
- Check edge metal, equipment supports and traffic wear.
- Record any coating or patch material. Cement on single-ply is a concern.
04
Keep on the record
4- Map of ponds, drains and equipment
- Pond depth and time since rain
- Seam and blister locations
- Coating and patch material
General guidance for a qualified person, not a finding about any home. The person on site decides.