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Tingling, shock or chemical fumes.

A licensed electrician should handle any shock or bonding issue, and a trained chemical specialist should handle fumes.

Customers put it like this

  • felt a tingle in the pool
  • got shocked by the ladder
  • chlorine smell in the pump room
  • metal in the equipment room is rusting fast

Stop first if

  • Anyone feels a tingle or shock in or near the water.Get everyone away from the water and keep them out. Call a licensed electrician, and emergency services if anyone is hurt.
  • There is a strong chlorine smell, or acid and chlorine products were mixed.Leave and do not go in to look. Keep others out. Call emergency services.
  • A low or closed room holds CO2 or ozone equipment and the air is in doubt.Do not enter. Keep others out. Call a trained specialist or emergency services.
  • You smell gas at the pad or in the room.Leave the area. Call the gas utility or emergency services from a safe distance.
01

Ask on the call

6

Homeowner? These are the questions a good technician will ask you. Having the answers ready makes the first visit count.

  1. Is everyone out of the water and away from the pool now?
  2. Has anyone been hurt or had trouble breathing?
  3. Where were they, and what were they touching?
  4. Did anything change recently, like new equipment or a storm?
  5. Has heater or other metal equipment pitted early?
  6. What chemicals are stored in the room, and are they sealed?
02

Bring

4
  • Flashlight
  • Phone for photos
  • Chemical inventory sheet
  • Gloves and eye protection
03

Check on site

5
  1. Make sure nobody is in the water before any work starts.
  2. From outside, trace a solid copper bond wire from each pump and heater lug.
  3. List any equipment with no visible bond.
  4. A licensed electrician tests continuity with the power off.
  5. From outside the room, see whether acid is sealed and exhaust is running.
04

Keep on the record

4
  • Time, place and what the person touched
  • Photos of bond wires and lugs
  • List of equipment with no visible bond
  • Chemicals in the room and how they are stored

General guidance for a qualified person, not a finding about any home. The person on site decides.