Stop first if
- Stool, vomit or blood is in the water.Close the pool and anything on the same circulation. Keep people out until a trained operator clears it.
- A spa is linked to Legionnaires' disease, or a health department suspects one.Close the spa. Stop jets and circulation if it can be done without risk. Do not drain or clean it. Call the health department.
- Anyone has trouble breathing or serious symptoms.Call emergency services.
01
Ask on the call
6Homeowner? These are the questions a good technician will ask you. Having the answers ready makes the first visit count.
- What was found: formed stool, loose stool, vomit or blood?
- Is the pool or spa closed now?
- Does it share circulation with a spa or another pool?
- What sanitizer does it run, and what is the stabilizer level?
- How soon after the soak did the rash start?
- Has a doctor or the health department been involved?
02
Bring
5- Test kit that reads high chlorine levels
- Stabilizer test supplies
- Disposable gloves
- Net or bucket for removal
- Sampling log sheet
03
Check on site
6- Classify the event and record when it was found.
- See that every linked pool or spa is closed.
- Remove material with a net or bucket, not a pool vacuum.
- Measure pH, temperature, stabilizer and residual at several points.
- Follow the local health department's procedure for treatment and reopening.
- For a rash, compare onset time with the sanitizer log.
04
Keep on the record
4- Event type, time and who reported it
- Readings at each sample point
- Close and reopen times
- Sanitizer log for the days before
General guidance for a qualified person, not a finding about any home. The person on site decides.