Stop first if
- Water is on wiring, controls or a powered unitKeep clear of it. A qualified person kills power at the disconnect while standing somewhere dry. Otherwise call a licensed electrician.
- A large refrigerant release happens in a small or low roomLeave the area and ventilate. Stay out of low spots. Call emergency services if anyone is overcome.
01
Ask on the call
6Homeowner? These are the questions a good technician will ask you. Having the answers ready makes the first visit count.
- Is the system running, or completely dead?
- Is the air weak, or moving well but just warm?
- When was the filter last changed, and are the vents open?
- Do you see ice on the copper lines or indoor unit?
- Does the thermostat or unit show a code or blinking light?
- Has refrigerant been added before, and was a leak ever found?
02
Bring
5- Clean filter
- Digital manometer
- Clamp-on current meter
- Probe thermometers
- Gauge set rated for the refrigerant
03
Check on site
6- Record indoor and outdoor models, refrigerant, metering type and any code. Wait out any start delay the maker documents.
- Check filter, registers, coil faces and blower before touching the refrigerant side.
- Once the system settles, record the temperature drop across the indoor coil.
- Read external static pressure and compare with the maker's blower table.
- A qualified tech clamps compressor current and notes discharge line temperature, with no contact on terminals.
- Only a tech with the required refrigerant credential attaches gauges. Treat low charge as a leak until shown otherwise.
04
Keep on the record
5- Filter condition photo
- Temperature drop across the coil, with outdoor temperature
- Static pressure readings
- Compressor current
- Nameplate photos and any code
General guidance for a qualified person, not a finding about any home. The person on site decides.