Stop first if
- Melting ice is dripping on wiring or controlsKeep clear of it. A qualified person kills power at the disconnect while standing somewhere dry. Otherwise call a licensed electrician.
01
Ask on the call
5Homeowner? These are the questions a good technician will ask you. Having the answers ready makes the first visit count.
- Where is the ice?
- When was the filter changed, and are the vents open?
- Has the system been off since you saw the ice?
- Was the weather cool when it happened?
- Has refrigerant been added before?
02
Bring
5- Clean filter
- Digital manometer
- Probe thermometers
- Gauge set rated for the refrigerant
- Flashlight
03
Check on site
6- Keep cooling off until the coil has fully thawed. Take no readings before that.
- Look at the filter, the coil face, which way the blower turns, its speed, and any shut dampers.
- Read static pressure and work out airflow from the maker's table.
- Note where frost starts. A sharp temperature step may point toward a restriction.
- A tech with the required refrigerant credential reads pressures, based on the metering type.
- Check again after the system settles.
04
Keep on the record
5- Photo of where the ice sits
- Filter condition
- Static pressure readings
- Line temperature notes
- Refrigerant pressures, if read
General guidance for a qualified person, not a finding about any home. The person on site decides.