Step by step
7Name the people involved
Record the titleholder, any manager, the occupant, and who is paying. Whoever called may not be the one who decides.
Write down · NoteGet entry from whoever controls the area
Inside an occupied unit, ask the occupant. For common areas and exteriors, ask the owner or agent. Get it in writing.
Write down · DecisionAsk before photos or video
Get written consent from someone who controls the space. Stop recording if consent is paused or withdrawn.
Write down · DecisionMatch the yes to the exact work
The titleholder or a written agent says yes to this scope. A signed estimate alone does not show that.
Write down · DecisionAsk what the owner already knows
Ask about hazardous spaces and older materials such as insulation and flooring. Record the answer, even if it is none known.
Write down · NoteCheck the lead pamphlet duty
If paid work will disturb paint in older housing, confirm who gets the pamphlet. Record how and when it was delivered.
Write down · TaskWrite down any dispute
If owner and occupant disagree, pause and record both answers. Legal questions go to the right official or counsel.
Write down · Note
A finished run leaves named parties, written entry and media consent, the scope yes, and the owner's recorded answers.
General guidance for a qualified person, not a finding about any home. The person on site decides.